Contact Us

Contact VortexCycles

At VortexCycles, we are dedicated to providing high-performance electric bikes and premium gear for riders who demand more from their commute and their lifestyle. We serve as an authorized bridge between top-tier manufacturers and our community of riders, ensuring quality and transparency at every step.

Support Availability

Business Hours: Monday through Friday, 9:00 AM – 5:00 PM (CST).

24-Hour Response Window: We value your time and aim to respond to all inquiries within 24 hours during the standard business week.

To ensure a faster response, kindly include your order number or the email address used during checkout.

Warranty & Technical Guidance

We are proud authorized dealers for Rattan, Mukkpet, Yamee, and Eunorau.

• Warranty Claims: If you experience a technical issue, please email us with photo or video evidence. We will coordinate directly with the manufacturer to secure replacement parts and professional guidance under your official warranty.

For product details, order updates, or general inquiries, feel free to email us anytime. We appreciate your patience and thank you for choosing us.

Phone: +1 (855) 970-3574
Email: info@vortexcycles.bike
Address: 2150 Renault Dr, St. Louis, MO 63146, United States